Thursday, June 20, 2019

ShoreTel: How to check your Voice mail from outside the ShoreTel/Mitel system

There are sometimes where you need to call into the ShoreTel\Mitel phone system to check your voice mails. This usually happens when you are not doing voice mail to email, don't have access to the system remotely or many other reasons. To access your voice mails just follow the instructions below.


  1. Dial your direct number or another phone number that belongs to the system
  2. When you hear the voice mail greeting press the * and then #
  3. The System will ask you to enter you extension number
  4. Then the system will ask you to enter your voice mail password followed by a #
  5. After you have completed the above, all operations are the same as the regular office voice mail