Thursday, March 14, 2019

ShoreTel: How to install the ShoreTel Connect Client




1.      If you have Microsoft Outlook open you will need to close it
2.      Open your web browser and go to http://IP_ADDRESS_OF_SERVER> (or http://<IP_ADDRESS_OF_SERVER>/ShorewareResources/ClientInstall)
3.      There are two links one to download Connect for Windows and once to download Connect for Mac please select the one that works for your computer




4.      A box will appear at the bottom of your screen- click “run”
a.       If you choose save as open the location where you saved the file and double click it
5.      The ShoreTel Communicator program will download and start to install

6.      Click next
7.      Agree to the terms and license agreement
8.      Click next
9.      Use the default folder location and click next
10.  Click Install
11.  Once done installing click Finish
12.  There should now be the ShoreTel Connect icon on your desktop
13.  Double click the ShoreTel Connect icon on your desktop
14.  The login box shows up

15.  Click the +Show Advanced link

16.  In the Server field enter 10.0.0.122
17.  In the username field enter you ShoreTel username
18.  In the Password field enter your ShoreTel password
19.  If you are using LDAP authentication check Use Windows Credentials
a.       In the Domain field enter your domain name
20.  If you would like to automatically log into the Connect client check Remember this and log me in automatically next time
21.  Click the log in box

22.  You should now be logged into the Connect client