Just some quick steps on how to manually upgrade the firmware on a ShoreTel IP 400 Series phone.
- SSH to the phone
- From the CLI enter exit
- From the admin$ enter update-stage version of firmware IP address of the HQ server
- EX admin$ update-stage 801.5.9100.0 10.10.10.10
- After the download completes, from the admin$ enter update-do version of firmware
- EX admin$ update-do 801.5.9100.0
- The phone will reboot and update the firmware. The D&M will show the new version on the phone when the update completes